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Reservations
Effective May 3 - October 20, 2013
Reservation Procedure

Service Notice – May 13 Update

2013 Ferry Service Season to begin on Friday, May 17th with the 8:50am scheduled departure from Tobermory.

Lake Huron/Georgian Bay water levels have increased to the minimum required for the ferry to dock safely against the dock fenders at the Tobermory and South Baymouth ferry docks, under restricted load conditions. Ferry load restrictions will be in effect until water levels are at or above Chart Datum, or when Tobermory dock fender modifications are complete.

LOAD RESTRICTIONS (effective May 17, until further notice):

• Acceptable: light vehicles such as standard automobiles, pick-up trucks, vans, trailers, motorhomes, small cube trucks, motorcycles and bicycles
• Acceptable with limitations: Large vehicles (trucks) under 22,000kg – limited to max of 1 truck per load, and at Master’s discretion
• Not Acceptable: Large vehicles (trucks) over 22,000kg

All existing vehicle reservations will be honoured with the exception of large trucks or other heavy vehicles as long as load restrictions are in place. Persons wishing to book large trucks of any weight, or other heavy vehicles must contact the reservations office at 1-800-265-3163 for assistance.

The ferry service will continue to operate during fender reconstruction, expected to begin in the coming weeks. An agreement has been reached with Transport Canada, the owners of the docks, to permit the OSTC to access the federal facilities and complete repairs. The OSTC understands the urgency to get the MS Chi-Cheemaun sailing again at full service and are working to complete the construction as soon as possible.

An engineering firm has been retained and has started on the design and specifications. A provincial government tender to complete the construction work will be released on Tuesday, May 14. To learn more about the provincial government procurement process, and to compete for the contract, companies can visit http://www.merx.com.

The OSTC is committed to a superior level of customer service. Travelers looking for more information may call the toll free customer service line at (800) 265‐3163, email info@ontarioferries.com or follow @ontarioferries on Twitter.

Reservations: Are available and recommended on all sailings for all vehicles types but are not mandatory.  Reservations can be made on all sailings at NO ADDITIONAL COST.  

Reservations will guarantee you a spot on the ferry as long as you arrive at least 1 HOUR before sailing time.  If you do not have a reservation, space permitting, you may still get on the ferry, however a spot is not guaranteed. 

 
Check-In: Persons holding reservations must check in at least ONE HOUR
prior to sailing time, or space will not be held!
 
Cancellations: Reservations must be cancelled at least 24 hours prior to sailing time or charges will apply. No-shows (individuals who make a reservation and do not show up and do not cancel their reservation) will be charged the full vehicle fare.
 
Buses: Buses must make advanced reservations!
 
Payment: A valid credit card number (Visa, MasterCard or American Express) must be given to guarantee all reservations.
 
RESERVATIONS RECOMMENDED - BOOK EARLY!
 
Telephone: 1.800.265.3163 (French available from April to October)
Fax: 1.519.371.2354
Email: info@ontarioferries.com
 
Sailing Dates:
Spring: May 3 to June 20
Summer: June 21 to September 2 
Fall: September 3 to October 20 
Schedule and fares subject to change without notice.
Vehicle reservations are recommended for all sailings.
 
Hours Of Operation:
Jan 2 - May 2: Mon-Fri - 8:30am - 4:30pm
May 3 - Jun 20:
Mon-Thurs - 8:00am - 4:30pm
Fri - 8:00am -6:00pm
Sat-Sun - 8:00am - 5:00pm
Jun 21 - Sept 2: 6:00am - 10:00pm Daily
Sept 3 - Oct 20: Mon-Thurs - 8:00am - 4:30 pm
Fri - 8:00am - 6:00pm
Sat-Sun - 8:00am - 5:00pm
Oct 21 - Dec 23: Mon-Fri 8:30am - 4:30pm
(Français available from April to October.)
 
Terminal Locations:
 
Tobermory Terminal
8 Eliza Street, Tobermory, Ontario, N0H 2R0
Phone (519) 596-2510
 
South Baymouth Terminal
41 Water Street, South Baymouth, Ontario, P0P 1Z0
Phone (705) 859-3161
 
Owen Sound Transportation Company
717875 Hwy 6 North, Owen Sound, Ontario N4K 5N7
Phone (519) 376-6601
   
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